Reference

Privacy Policy for metawd Accounts

metawd Privacy Policy explains how we collect, use and protect the details connected with your account, wallet activity and device access.

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metawd Privacy Policy for metawd Accounts
CONTACT ROUTES

Ask About Your Privacy Policy Rights

A clear contact route helps when your account details need attention.

Account requests Ask us to correct a phone number, account detail or contact record through the…
Wallet questions If a DANA, OVO, GoPay or QRIS reference appears unclear, send the receipt reference…
Access concerns For an unfamiliar sign-in or device record, contact support from the account route and…
HOW DATA MOVES

Six Practical Privacy Policy Controls

We keep our Privacy Policy tied to real account actions rather than broad statements. Phone verification helps connect an account request to you, while device signals help us identify unusual access.

Account data

We collect the details needed to create and maintain your account, such as contact information and verification status. We use these fields to identify your account, respond to requests and keep account changes connected to the correct person.

Device signals

When you sign in on a phone or desktop browser, we may receive device and connection signals linked to that session. These signals help us notice unusual access and explain a security check without reading unrelated content on your device.

Cookies

Cookies can keep a session active, remember a selected setting and help us understand whether a page works as intended. You can manage browser cookie controls, although changing them may affect sign-in or policy-page display.

Payment references

We handle transaction references, status changes and receipt details for DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions. We do not need your wallet password to match a payment event with your account.

Retention

We keep personal data while it supports account operation, dispute checking, security work or a legal requirement. When a record no longer serves one of those purposes, we delete it or reduce the details that can identify you.

Your requests

You can ask about access, correction, deletion or a processing purpose through our support route. Include your account reference and the change requested; we may verify phone ownership before releasing or changing personal data.

Privacy Policy Questions About metawd

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account or returning to the lobby. We keep each answer tied to a practical step, from phone verification and cookie settings to a request about a QRIS receipt. Where access is discussed, it depends on local law.

The metawd Privacy Policy covers contact details, account identifiers, phone verification status, sign-in events and support requests. We use them to operate your account, protect access and answer data requests. We do not ask for unrelated device content or a wallet password to handle ordinary account support.

Yes. Our Privacy Policy covers payment references, receipt details and status changes connected with DANA, OVO, GoPay and QRIS. These records help us match an account event and investigate a stalled status. They do not mean we need your private wallet credentials.

Phone verification connects an account request to the contact detail supplied during account access. We may use its status when you ask to change personal data, discuss a wallet receipt or question an unfamiliar sign-in. This step helps us avoid sharing account details with the wrong person.

You can contact us through the support route shown on the Privacy Policy page and request access or correction. State the account reference, the data involved and the change needed. We may confirm phone ownership first, then explain what can be supplied or amended.

We retain personal data while it is needed for account operation, payment-status checks, security work, dispute handling or a legal requirement. After that purpose ends, we delete the record or reduce identifying details where practical. A retention question can be sent through the account support path.

It does. Cookies may support sign-in, page settings and basic operation when you use a mobile browser or desktop browser. Your browser controls can limit them, but doing so may affect account access or page behaviour. We do not use cookies to read unrelated files on your device.

Use the contact route linked from our Privacy Policy page or the support path available after account access. Include your account reference and a short description of the request. For a wallet issue, add the DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt reference.